Our community is at the foundation of who we are, as SPINCO. We are proud to create four walls that are so much more than a fitness studio: we’re a second home, a family centered around bettering one another, a safe and welcoming space for all who walk through our doors.
As Governments begin to lift restrictions and our studios look to re-open, we’re taking our role in creating a safe community space more seriously than ever. Our SPINCO team has been working hard behind closed doors to re-design a studio experience with heightened health and safety standards.
We’d like to share with you an overview of our “Return to Ride” Plan, which highlights the details on re-opening for our studio, and changes to the way we do things at SPINCO to ensure the health and safety of everyone involved.
Significant consideration has been given to the design and eventual implementation of this program. SPINCO has assembled a “Return to Ride” committee, dedicated to designing a program that incorporates feedback from you - our riders, doctors and frontline healthcare professionals, peer fitness studios exploring the similar programs, and the Ministry of Health in each Province. We are confident that our plan is not only in compliance with all Government regulation, but has added additional measures to make sure that you are safe, and feel safe.
Our studios across the country will have varying re-opening dates, based on Provincial Government guidelines. Please follow our @SPINCOHQ page for updates on opening dates, as they become available.
Additional Cleaning and Sanitation
Top-grade disinfectant with additional and more frequent cleaning
Before and after each class, the entire studio, shoes, equipment and waiting area will be thoroughly sanitized using Benefect, a hospital-grade cleaning solution proven to kill infectious viruses like COVID-19
Nanotechnology will be placed on many of our handles and surfaces, a self-cleaning technology clinically tested to kill bacteria and viruses
Disinfecting all surfaces.
Disinfectant wipes and hand sanitizer will be available to riders both within the studio and at the front desk to wipe your own bikes / personal belongings if you feel more comfortable doing so
Before We Ride
Ensuring Health of Our Staff and Riders
All staff, instructors and riders will be required to check their temperatures upon arrival at the studio. If ones temperature is above 38 degrees Celsius/ 100 degrees Fahrenheit, they will be asked to leave the studio, return home and monitor their temperature and symptoms.
All guests will be pre-screened upon entry into the studio. The front desk area will have a plexiglass screen between our staff and our riders. Riders will be asked the following questions:
Have you travelled outside of Canada in the past 14 days?
Have you been sick / experienced COVID-19 symptoms in the past 14 days?
Have you been in contact with anyone who has been diagnosed with COVID in 14 days?
*If NO to all of the above, you may ride. If YES to any, we request you immediately leave the studio, and we will put your account on hold for 14 days.
Masks are to be worn indoors at ALL studios by both staff and our riders. Masks must not be taken off until all riders are clipped in. Instructors must request all riders put their masks back on prior to getting off their bikes at the end of class, and must wear them out of the studio.
The water fountain will be available for emergency-use only, with water available for purchase
Only select lockers at a safe distance from another will be available for storage. Riders are encouraged to only bring essentials to the studio
Hair-ties and other complementary supplies normally at the front-desk and in washrooms will be kept behind the desk, available on-request only to avoid multi-touch
Social Distancing and Maintaining Safe Space
A 6-foot radius will be maintained at all points during, and before / after the workout.
Each bike will maintain a 6-foot radius from another rider, meaning that our classes will operate at a significantly lesser capacity (more than 50% less capacity).
Floor markers will be placed in waiting areas, hallways, and bathrooms to ensure safe distancing.
We encourage riders to arrive at the studio no earlier than 10-minutes before class, and head out to enjoy the rest of your day promptly after the ride
Our studio doors will be open from the time you enter the studio, and we’ll safely guide you into the studio and onto the bike
Instructors will assist with bike setup from a safe distance to avoid contact with riders.
We’ll be placing 2 and 3-pound weights on the back of all bikes, to prevent multi-touch of weights. If it’s not your ‘go-to’ weight, not to worry! You can always drop ‘em and go Hands-Free during the weight track, or use both!
Our instructors will be teaching the entire class from either on the bike, or on the podium. While we love encouraging you from the floor, we want your space to feel safe for the entire ride
“Cheers” of water bottles, hugs, and high-fives will not be permitted – we wish we could, but it’s for the safety of all of us
There will be a 0-minute policy for late entries. Once the class has started, no one will be permitted inside the studio
We ask that you enjoy the entire 50-minute ride, including the cool-down, to allow for a safe, socially-distant exiting of the studio
After We Ride
Shower amenities will not be available for use in the interim
Our store-front retail merchandise will still be available for purchase, on a cashless basis. We encourage you to avoid sifting through merchandise, and to “grab and go” when you find the item that you love! We won’t be accepting returns at this time.
Our online store is always open, too! Shop your favourite looks online at shop.spinco.ca
Keeping Our SPINCO Community Safe
We will continue to monitor the situation, and will share updates to this policy with you as time passes, and new information is available.
More than ever, we’ll need to rely on our entire team to level up and ensure that we grow stronger, together. We know that this feels weird and uncertain, but if we know anything, it’s that in places of discomfort is where you thrive most.
Thank you for your continued love, support, kind messages, and virtual hugs. Whether you plan to join us in-studio, or continue to ride with us on SPINCO ON DEMAND, we’re here for you and we can’t wait to connect with you soon.