Our community is at the foundation of who we are, as SPINCO. We are proud to create four walls that are so much more than a fitness studio: we’re a second home, a family centered around bettering one another, a safe and welcoming space for all who walk through our doors. SPINCO as a national brand aims to be an industry leader in Health & Safety, going above and beyond what’s expected to ensure were keeping our studios and community as safe as possible.
In keeping our commitment to this promise, we have re-visited our Return to Ride policy over the last little while, and have made some significant additions. SPINCO's “Return to Ride” committee includes our riders, doctors and frontline healthcare professionals, peer fitness studios exploring similar programs, and the Ministry of Health in each Province. Our plan is not only in compliance with all local government regulations, but includes additional measures to make sure that you are safe, and feel safe.
Please follow our @SPINCOHQ Instagram page for updates on studio openings and closures.
Cleaning, Sanitation, and Filtration
Enhanced cleaning solution with additional and more frequent cleaning
Before and after each class, the entire studio, shoes, equipment and waiting area will be thoroughly sanitized with a new peroxide-based solution, which is the most effective and quickest sanitizer in killing germs and virus.
CleanAir Systems Purifier
We’re installing a best-in-class air purifier to all of our studios, proven to filter all air within the room every 17 - 21 minutes. Used in hospitals, dental offices, and pro-sports locker rooms to combat virus, this purifier has been tested by third parties and proven to clean, purify, and re-energize the air through a comprehensive 6-stage filtration process.
Disinfecting all surfaces
Nanotechnology will be placed on many of our handles and surfaces, a self-cleaning technology clinically tested to kill bacteria and virusesDisinfectant wipes and hand sanitizer will be available to riders both within the studio and at the front desk to wipe your own bikes / personal belongings if you feel more comfortable doing so
Before We Ride
Ensuring the health of our staff & riders with screening
All staff, instructors and riders will be required to check their temperatures upon arrival at the studio. If ones temperature is above 38 degrees Celsius/ 100 degrees Fahrenheit, they will be asked to leave the studio, return home and monitor their temperature and symptoms.
All guests will be pre-screened upon entry into the studio. The front desk area will have a plexiglass screen between our staff and our riders. Riders will be asked the following questions:
Have you travelled outside of Canada in the past 14 days?
Have you been sick / experienced COVID-19 symptoms in the past 14 days?
Have you been in contact with anyone who has been diagnosed with COVID in 14 days?
*If NO to all of the above, you may ride. If YES to any, we request you immediately leave the studio, and we will put your account on hold for 14 days.
Stick to your home studio
During this period, we’re asking that you continue to ride at your home studio and avoid riding in neighbouring communities, to combat the risk of a community spread across studios. For clarity, both studios in City of Toronto (Downtown & Summerhill) count as one home studio.
Face masks at all times
Masks are to be worn indoors at ALL studios by both staff and our riders. Masks must not be taken off until all riders are clipped in, but are recommended for the duration of the workout. Instructors will request all riders put their masks back on prior to getting off their bikes at the end of class, and must wear them out of the studio. In Hamilton, masks are mandated throughout the workout under guidelines from Hamilton Public Health.
Reducing contact with high-touch amenities
The water fountain will be available for emergency-use only, with water available for purchase
Only select lockers at a safe distance from another will be available for storage. Riders are encouraged to only bring essentials to the studio
Hair-ties and other complementary supplies normally at the front-desk and in washrooms will be kept behind the desk, available on-request only to avoid multi-touch
Social distancing and maintaining safe distance
A 6-foot radius will be maintained at all points during, and before / after the workout.
Each bike will maintain a 2-3m distance from other riders & a reduced capacity that complies with local COVID-19 response frameworks based on the studio region. “Cheers” of water bottles, hugs, and high-fives will not be permitted – we wish we could, but it’s for the safety of all of us.
Floor markers will be placed in waiting areas, hallways, and bathrooms to ensure safe distancing.
We encourage riders to arrive at the studio no earlier than 10-minutes before class, and head out to enjoy the rest of your day promptly after the ride.
Instructor plexiglass barrier
Our passionate instructors spend 50-minutes encouraging and coaching you through your ride, and are talking throughout. To prevent their respiratory droplets from circulating, we’ll be adding a Plexiglas barrier in front of the instructor. Our instructors will be teaching the entire class from behind this barrier.
Our studio doors will be open from the time you enter the studio, and we’ll safely guide you into the studio and onto the bike
Instructors will assist with bike setup from a safe distance to avoid contact with riders.
We’ll be placing 2 and 3-pound weights on the back of all bikes, to prevent multi-touch of weights. If it’s not your ‘go-to’ weight, not to worry! You can always drop ‘em and go Hands-Free during the weight track, or use both!
There will be a 0-minute policy for late entries. Once the class has started, no one will be permitted inside the studio
We ask that you enjoy the entire 50-minute ride, including the cool-down, to allow for a safe, socially-distant exiting of the studio
After We Ride
Shower amenities will not be available for use in the interim
Our store-front retail merchandise will still be available for purchase, on a cashless basis. We encourage you to avoid sifting through merchandise, and to “grab and go” when you find the item that you love! We won’t be accepting returns at this time.
Our online store is always open, too! Shop your favourite looks online at shop.spinco.ca
Keeping Our SPINCO Community Safe
We will continue to monitor the situation, and will share updates to this policy with you as time passes, and new information is available.
More than ever, we’ll need to rely on our entire team to level up and ensure that we grow stronger, together. We know that this feels weird and uncertain, but if we know anything, it’s that in places of discomfort is where you thrive most.
Thank you for your continued love, support, kind messages, and virtual hugs. Whether you plan to join us in-studio, or continue to ride with us on SPINCO ON DEMAND, we’re here for you and we can’t wait to connect with you soon.